Hotter, the multi-channel shoe and accessories retailer and the UK’s biggest shoe manufacturer, is honoured to be named winner of a Queen’s Award for Enterprise for International Trade.
“We’re delighted to have won this recognition for our outstanding success in international trade which has seen our export earnings grow by over 123% in the last three years as we have developed the Hotter brand in markets such as the USA, the Middle East, and South Africa,” said Managing Director Peter Taylor. “We are a unique business with our own factory and customer service centre based in Lancashire, over a million customers around the world, more than 75 Hotter stores across the UK, one in South Africa and further ones planned internationally.
“From our HQ in Lancashire we design, develop and manufacture shoes for our global markets, ship over two million pairs of shoes around the world each year and support our customers with a dedicated call centre and personal shopping service that works across multiple time zones,” he added.
Beaconsfield Footwear was set up as a slipper manufacturer in 1959 by the parents of Hotter founder Stewart Houlgrave. He introduced the brand in the 1990s with the aim of making stylish and ultra comfortable shoes for women and men. Each pair of shoes is filled with hidden Comfort Concept® features such as lightweight soles, underfoot cushioning and wiggle room for toes making them incredibly comfortable and easy to wear.
After launching its first mail order catalogue in 1996, and its first Hotter store in Southport in 2002, the company invested £6m in a new factory in 2003 which was the biggest shoe making facility opened in the UK since the 1970s. Hotter now employs over 1,300 people across the UK and, according to the British Footwear Association, is the UK’s biggest shoe manufacturer making a pair of shoes every 20 seconds.